Fox Insurance Group LLC Blog

Today at 10 A.M or thereabouts, a customer called me in a panic. She was crying hysterically.
 Her husband, who is 42 years old and wicked healthy, passed out in the driveway on his way to work. Come to find out, he had a heart attack. It was minor, but, enough to hit his head on the pavement, incur a concussion, black out which then triggered heart failure.

When I signed this family up in November of 2010, this family had limited means because they just moved from Latin America with nothing more than the shirts on their backs. They knew enough to have the health insurance from their friends and family who had arrived years before.
We chose a $10,000.00 deductible for catastrophic because that was all they could afford. I then added deductible insurance at that time so instead of this family, new to the US, having a $10,000.00 deductible for a random, unexpected hospital event, their maximum out of pocket became $250.
They paid an extra $64.95 per month for only $10,000.00 worth of coverage. Since then, I have access to new carriers who offer deductible insurance much more affordably. Again, the family paid $64.95 for $10,000 worth of coverage.
BECAUSE OF THE WAY THE ABOVE SCENARIO PLAYED OUT, I TOLD A CUSTOMER WHO nearly cancelled his application for Critical Care and Accident Coverage....AFTER THIS EMAIL, HE ONSIDERED AND GOT THE POINT LOUD AND CLEAR.

Andy and Misty, I will do anything you want me to do. I want you to know a few things:

*I am very frugal and very respectful of how hard it is to make a buck. It is even harder to keep that buck. I don’t want your money. I have enough. I do what I do because I wish there were an advisor I could trust that would do the right thing for me!
*  Misty and I went over the reasons for the deductible insurance and the reason we went forward was WE felt that being sick and having huge financial exposure is too much for a family to take on.
* You have a $5,000 deductible 80/20 plan. Your maximum out of pocket for an unexpected hospital event would be 2x’s the deductible plus the 20% up to another $3000 of out of pocket. That is $13,000.00 worth of potential exposure.
* If you are that wealthy that you can absorb upwards of $13,000.00 out of pocket and  miss work (so no income) AND keep paying your mortgage and your health insurance than GOD BLESS YOU. I wish I had your trust fund. Even if I did, I wouldn’t want to spend almost $15,000.00 on medical. I don’t know about you, but I would rather pay for my kids college or a nice family vacation.
WITH THAT SAID,
* Are you sure you don’t want the deductible insurance? It is wicked SHORT money for some piece of mind.
* Please reconsider your decision. I am willing to talk to you tomorrow about this on the phone personally, but in good conscience and faith, I highly advise against making a rash move. Never mind the fact that you haven’t even been approved yet for this coverage.
WHAT TIME DO YOU WANT TO TALK TOMORROW?
I THINK IT IS WORTH ONE MORE CONVERSATION. HOW ABOUT YOU?
BTW, I am forwarding my response to the principal of my company to cover my rear in the event you say “no”.
Respectfully yours,
Carolyn Fox